Returns, Refunds & Cancellations Policy
As a user, you may cancel your order at any time until the order has been dispatched from the merchant(s), after being placed. In such a case we will refund payments, if any, already made by you under the relevant order.
The Company at its sole discretion may cancel any order(s): (a) if it suspects
a customer has undertaken a fraudulent transaction, or (b) if it suspects a
customer has undertaken a transaction which is not in accordance with the Terms
of Use, or (c) in case of unavailability of a product, or (d) for any reason
outside the control of the Company including causes for delivery related
Further, while all measures are taken to ensure accuracy of product
specifications and pricing, the details of a product as reflected on the Site
may be inaccurate due to technical issues, typographical errors or
incorrect product information provided to the Company by a supplier and in such
an event you shall be notified as soon as such error comes to the notice of the
Company. In such event, the Company reserves the right to cancel your order and
refund any monies that may have been paid by you towards purchase of such
We maintain a negative list of all fraudulent transactions and non-complying
users, and reserve the right to deny access to such users at any time or cancel
any orders placed by them in future.
We have a “no
questions asked return and refund policy” which entitles all users who have
purchased a product on the Site to return the product at the time of delivery
if they are not satisfied with the quality of the product. We will take the
returned product back with us and grant credit for the value of the returned
product, which will be credited to your account on the Site. Such credit shall
be available and may be used to pay any subsequent invoice.
However, it is clarified that no returns or refunds are permitted after the
product purchased has been accepted for delivery.